Our frequently asked questions
Commercial Cleaning Services | Hamilton & Burlington | Office & Restaurant Specialists.
What types of cleaning services do you offer?
We specialize in commercial cleaning, specialty emergency cleaning services, and general tutorial services for various buildings. Our expertise covers condominiums, restaurants, offices, shared spaces, and other commercial properties.
Do you use eco-friendly cleaning products?
Yes, we prioritize the environment and use only green, eco-friendly cleaning products that are safe for your building, occupants, and the planet.
Are your staff insured and licensed?
Absolutely. We are fully insured and licensed to operate in Ontario. All our employees are thoroughly trained, insured, and covered to ensure the highest standards of safety and professionalism.
Do you offer one-time cleaning or recurring services?
We provide one-time deep cleaning services as well as customizable recurring cleaning schedules, including contracts ranging from 6 months to 3 years.
What areas do you service?
We proudly serve the Greater Toronto Area (GTA), including all surrounding regions within Ontario, Canada. We do not operate outside of Ontario.
What is your satisfaction guarantee?
We stand behind our work with a 100% satisfaction guarantee. If you’re not completely satisfied, we will re-clean at no additional cost or provide a full refund.
How do I schedule a cleaning?
Scheduling is flexible and tailored to each client’s needs. You can contact us directly via phone or our contact form to set up an appointment at your convenience.
What types of buildings do you service?
Our services include condominiums, restaurants, office buildings, shared spaces, and other commercial properties. We also specialize in enhancing curb appeal for properties.
Do you bring your own cleaning supplies?
Yes, we supply all necessary cleaning equipment and eco-friendly products. You don’t need to provide anything.
What should I do to prepare for a cleaning appointment?
For deep cleans, it’s helpful to remove clutter and personal items. Our team will handle the rest. We can provide specific preparation instructions based on your service.
What is your cancellation or rescheduling policy?
We ask for at least 24 hours’ notice for cancellations or rescheduling. Please contact us as soon as possible to avoid any fees.
Can I customize my cleaning service?
Absolutely. We offer tailored cleaning solutions to meet your specific needs and focus areas.
Are your cleaning services available for emergency situations?
Yes, we offer emergency cleaning services for urgent situations requiring quick response and thorough cleaning.
