Privacy Policy
Website | Quote Requests | Your Information | Last updated October 19, 2026
About This Policy
This Privacy Policy explains how CSIK Cleaning & Maintenance Inc. (“CSIK”, “we”, “us” or “our”), located at 100 Main St E, Hamilton, Ontario L8N 1G5, collects, uses and protects personal information when you visit csikcleaning.com, request a quote or contact us.
We handle personal information in keeping with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy law.
Information We Collect
When you fill in a quote or contact form, we collect the details you choose to give us, such as:
- Your name, business or company name, email address and phone number
- The service you are interested in, your facility type and your preferred walkthrough time
- Anything you write in the message field
With each form, our website also records the page you sent it from, the date and time, your IP address and your browser type. This helps us respond to the right request and protect our forms from spam.
If you call or email us, we keep the details you share so we can follow up.
How We Use Your Information
We use your information to:
- Respond to your enquiry, prepare your quote and schedule walkthroughs
- Provide, manage and invoice the cleaning services you book
- Contact you about your request or your services
- Keep our website secure and working properly
We do not sell or rent your personal information. We only send you marketing emails if you have agreed to receive them, and you can unsubscribe at any time.
How We Share Information
We share personal information only with service providers who help us run our business and this website, such as our web host and the companies that maintain our website and email. They may use it only to provide those services to us.
We may also disclose information if the law requires it, or to protect our rights, property or safety.
Some service providers may store or process information outside Canada, where it may be subject to the laws of that country.
Cookies and Third-Party Content
This website uses a small number of cookies and similar technologies that it needs to work properly and stay secure. We do not use advertising cookies. If we add tools to measure how the website is used, we will update this policy.
Some pages include content from other companies, such as Google Maps and Google reviews. When you view those pages, those companies may collect information such as your IP address and set their own cookies, under their own privacy policies.
You can block or delete cookies in your browser settings, although some parts of the website may not work properly if you do.
How Long We Keep Information
We keep personal information only as long as we need it for the purposes in this policy, or as long as the law requires, for example for tax and accounting records. When we no longer need it, we delete it or make it anonymous.
How We Protect Information
We use reasonable safeguards to protect personal information from loss, theft and unauthorized access, including a secure (HTTPS) website and limited access to form submissions. No method of sending or storing information online is completely secure, so we cannot guarantee absolute security.
Your Choices and Rights
You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to our use of it, subject to legal and contractual limits. To make a request, contact us using the details below. We may need to confirm your identity first.
If you have a concern about how we have handled your information, please contact us first so we can try to resolve it. You can also contact the Office of the Privacy Commissioner of Canada.
Children’s Privacy
Our services are for businesses and property managers. This website is not directed at children, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top of this page shows when it last changed. Changes take effect when we post them here.
Contact Us
Questions about this policy or your personal information? We are happy to help.
CSIK Cleaning & Maintenance Inc.
100 Main St E, Hamilton, Ontario L8N 1G5
Phone: (905) 923-8234
Email: info@csikcleaning.com