SATISFACTION & MONEY-BACK GUARANTEE
How Our Satisfaction Guarantee Works
Every CSIK clean is backed by our satisfaction and money-back guarantee. If something is not right, here is what happens:
- Tell us within 48 hours. Call (905) 923-8234 or email info@csikcleaning.com within 48 hours of the service being completed and let us know what needs attention.
- We come back at no cost. We send a qualified professional to fix the issue, at no additional charge to you.
- Still not right? We refund it. If we cannot fix the problem to your satisfaction, we refund the cost of that service.
What the Guarantee Covers
The guarantee applies to the cleaning and maintenance work our crews carry out for you, whether that is routine office and janitorial cleaning, a one-time deep clean, carpet cleaning or pressure washing.
Why We Can Offer It
You get the same crew and supervisor on every visit, regular supervisor inspections, and a direct line when something needs attention. Our team is fully insured and WSIB covered, so you can book with confidence.
The full terms are in our Terms and Conditions.
Clean Guaranteed
Ready to see the difference? Browse our commercial cleaning services, read what our clients say, or request a free quote. Questions first? Check our commercial cleaning FAQs.
Getting Started
From walkthrough to first clean, one point of contact.
Site walkthrough
We tour your facility and note access, security and high-traffic areas.
Written scope and quote
A room-by-room scope, schedule and price within 24 hours.
Dedicated crew assigned
The same team and supervisor every visit, briefed on your site.
Ongoing quality checks
Supervisor inspections and a direct line when something needs attention.
Prefer to talk it through?
We respond within 24 hours. No long-term contract required.